BJ's Restaurants 应用的评论

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App concerns

The app would not allow me to use my signup reward. I’ve had the app for 3 years and the reward expires 2050, but every time I try to use it I can’t.

No Issues

The app works great every time! Love BJs!

Lame

So close, but the app fails like 50% of the time. Coupons that can’t be used, checks that can’t be found, table scans that don’t work…. I could go on.

Can’t use on iOS 16 anymore

The app now always prompts me for an upgrade, not allowing me to use the app, and forces me to go to the App Store. Once there, I’m informed that the new version requires iOS 17, which my iPhone X running iOS 16.7.10 doesn’t support. Would be nice to let me keep using the older version of the app on iOS 16.

Broken

The app has been broken for months. Used to work great, now can’t get past the first screen and I’ve been trying for months. (I have an Apple 8plus, iOS 16.7.10 if that helps you developers).

Cf

Your app leaves a lot to be desired. It’s like being on a merry go round and you can’t get off. I ordered the first time and it somehow doubled the order. Upon calling the restaurant I spoke to an Assistant Manager who said that I had to log off and then back on. That didn’t work as now I had a triple order. Very frustrating!!! I then logged out again and ordered again but it won’t let me pay !!!!!

Good-bye BJ’s

While I enjoyed BJs it now time to say goodbye. Their rewards app will only support iOS 17 and I have iOS 16

App No longer works one my iPhone 8

Return the functionality of the application to what it was and test it before making a blanket required change. I’m a good customer.

App issues

App keeps kicking you out. When you try and order it tells you there is an error when you go to check out. Very frustrating.

Too heavy for the phones

The app is too heavy for the phone to carry on its shoulders during dining. It hurts their backs. It’s just got too much going on and glitches a lot and spins that pizza a lot.

Bjs @ the Falls

This app can be decent enough to work and pay my bill. However, I can’t when they provide WiFi that’s so terrible that I can even connect to pay my bill on the app. C’mon Bjs. Update your WiFi/modem/connection to at least be able to pay the bill. Love ya, but I don’t when you’re so complicated to pay! 💔

App doesn’t work with new update

This app use to work perfectly fine with my iPhone at first. Now it won’t let me use the app at all because it says my phone is too old and needs to be updated. I’m not buying a new phone jus to use this app. None of my other apps have this issue. Frustrating.

Disappointed

Seems I have to upgrade my IOs to even open the app argh!! At the present time my phone says “all updates” are good. Unable to use the app, order or even add points so aggravating!!

Why do call ahead?

5-10 minute wait when we log on. Submit, receive confirmation. Upon arrival 15 minutes later, we have no call a head. And set for 30 minute delay!!! Thanks, bj

Game day meal

Very easy to use and each item description is detailed as on the description.

Not on iPhone 8

App forces upgrade, but upgrade requires ios 17, which the still supported iPhone 8 can’t run

Cannot access app.

It tells me to upgrade, but when I try to upgrade the app and won’t let me back in, it just keeps telling me to upgrade it.

Easy peasy.

Really nice and easy to add myself to the wait list and even pay the check the end of the meal. Thanks so much for the dinner. MG

Dr P

Food and service was excellent!!

Why is the app so bad?

I love BJs’ food. This is not a reflection of that or the service. But the app is so difficult to navigate. It just looks so outdated, and clicking between pages is clumsy and takes time to load, EVERYTIME. There are no fields for side sauces or add-ons like, other than the very limited comment section. There is an awkward pop-up and long lag between adding and deleting any food items. Every time I order there is usually one thing or another that I cannot communicate via the app so I have to manually call the restaurant to verbally tell the staff something. As big of a company as this is, especially in a post-Covid world, where ordering takeout is so common, I don’t understand why they haven’t updated their app to navigate like one of the more main stream take out apps yet.

My favorite

Service was great, food was delicious, atmosphere was welcoming and as always we had a very good experience.

Doesn’t support iPhone 8

I’m on iOS 16 so I guess BJ’s doesn’t care about me anymore

Points

How do I get my points. Just ate there and waiter told me to do it on my phone.

Clunky interface

Very difficult to navigate. It’s slow, buggy and unresponsive

Easier & better

This was the easiest ordering I’ve ever had with this app which has been a confusing pain in the rump prior to today.

Delivered

Horrible

Site

Lots of people don’t have new phones. Upgrade locks is out and cannot access app due to must have 17. Phone upgrade. This is a disgrace to BJ’s customers

ALWAYS somethin w APP

GET this fixed BJs!! Not working after update!!!!!!!

Unreliable at best. Flat out garbage at the worst

BJs app and also their web based online ordering are frankly the worst written software I’ve seen in my life and considering I work in IT so I’m dealing with new software on the daily, that says something. I’ve seen better performing alpha and beta releases of software than this production garbage BJs refuses to abandon or fix. Waitlist works great. Viewing your check works great. Applying coupons. Not great. Paying your check. Not great. Ordering carryout or curbside. Not great. Every time we try to order it’s a struggle and often results in us ordering next door at Longhorn instead since their mobile and web ordering works flawlessly.

Must have latest ios to use

Can the developers fix the app? There is no way to use it if you don’t or can’t update your ios.

No more for older phones

Why can’t they keep a version that works for older iPhones?

The new update doesn’t cover older systems

I went to BJs the other day and tried to open my app and it said “update”, but my iPhone X and my operating system is still in the 16’s!! I couldn’t locate anywhere to roll my app back. You need to take in to consideration not everyone is rocking a new system!! Please fix this problem!!

The new upgrade isn’t working

It says to upgrade so I do and the pop up still shows up, essentially locking me out of the app. Maybe they don’t want me as a beer club member anymore.

Can’t use

I have an older phone so can’t update to iOS 17 therefore can no longer use the app.

Can’t use new app

I have iPhone X so App Store gives option to dl and use earlier version. But when you open it there’s a pop up saying upgrade and you can’t use the app. Pop up should allow you to just continue.

Please add gift cards

I love BJs. I order Gify Cards frequently to take advantage of the bonus cards. I wish I could ’load’ these cards into my BJs account. It’s not fun having to type 16 numbers & then a PIN at the table. The bar cases don’t usually work.

Min OS version iOS 17, really?

The app is requiring forced upgrade to an incompatible version. Seems shortsighted. I doubt the new app is targeting Apple Vision pro so this seems like an arbitrary choice.

Absolute garbage

Tried to order food and can not because your app only works with IOS 17 which my phone can not update to. Way to lose customers.

Apple Pay

Doesn’t show up as an available payment option at your Columbia Md restaurant. What’s up with that. Staff is at a loss to explain why. Loved it when it worked a long time ago.

No Apple Pay

App is WAAAAY quicker and more responsive now. But still no Apple Pay despite release notes. Is there zero QA?? How do you miss that?

App doesn’t work due to update

I use this app all the time; but now because my phone is old and Apple is forcing an update, I can’t use it anymore!!! Please allow a version that doesn’t require this update!

Needless iOS restriction

Many apps are backward compatible with older iOS. This one is not — it suddenly is blocking use on anything but current iOS. This is only as of today, two weeks after the newest app release. This needless restriction means the app no longer works for those of us on older phones. Too bad. Other restaurants don’t all do this. No more app-based wait list, ordering, rewards, etc.

Apple Pay is back? Where?!

Yeah, no.

Cannot load receipts I

3 receipts from recent visits

App is always wrong

Constant needs to refresh the app and every time we check out it has the wrong check associated with my table.

BJ’s in the metroplex

I’ve been going to BJ’s since I was 20 years old, the food is still the same to me and so are the drinks and I love how it taste when I put it in my mouth.

So slow

This is such a slow and painful experience. I suspect it is their back-end as the website is also slow, but it’s infuriating. The pop ups and last minute items make it even worse.

Horrible App

This is perhaps the worse retail app I have. It can never find my table number. When I use the QR code to pay I always get an error.

Easy go to meal

Everything you need is in the app. Menu selection, order method, dine-in or out, rewards and easy payment. We enjoy the benefits of BJ; good selection, consistently good quality, favorite bites to enjoy!

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